Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Youtube appears blank

  • 4 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

more options

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troubleshoot mode but it still does not work. When I try removing youtube storage from firefox settings "manage cookies and site data" and saving, data of the same size is still there when I open the storage manager again. The only thing that seems to work is going into a private window but since I have to keep signing in each time it is painful especially with google MFA. Please help.

Thank you

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troubleshoot mode but it still does not work. When I try removing youtube storage from firefox settings "manage cookies and site data" and saving, data of the same size is still there when I open the storage manager again. The only thing that seems to work is going into a private window but since I have to keep signing in each time it is painful especially with google MFA. Please help. Thank you
Capturas de ecrã anexadas

Solução escolhida

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

Ler esta resposta no contexto 👍 0

Todas as respostas (4)

more options

UPDATE: You can also clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Last step if needed, you can refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

What security software are you running?

What version of Windows? If pro, try this and see if you have the same issues. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Modificado por jonzn4SUSE a

Útil?

more options

Solução escolhida

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

Útil?

more options

Thank you both for your answer ! Refreshing the profile did the trick ! Removing history did nothing. It was working properly on a new profile, so I refreshed following your advices and it works now.

Thank you !!

Útil?

more options

You can check for issues with Storage (indexedDB).

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.