Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Dashlane performance issue on Firefox

  • 1 resposta
  • 0 têm este problema
  • 1 visualização
  • Última resposta por zeroknight

more options

Recently (in the last 2 weeks or so) when I go to the Web app of my password keeper, Dashlane, I am not able to click on the drop down box "My Account" and get any response - nothing happens. I have multiple Dashlane Friends & Family accounts that I switch between frequently. I have to go back to the icon on my toolbar in order to log out. This is happening on all 3 of my computers.

The weird thing is that when I use Chrome, open the web app and click the "My Account" box on all 3 computers, Dashlane works perfectly. Is there an issue that has been created by your recent update to Firefox?

Please help. It's very frustrating.

Thank you, Cathy

Recently (in the last 2 weeks or so) when I go to the Web app of my password keeper, Dashlane, I am not able to click on the drop down box "My Account" and get any response - nothing happens. I have multiple Dashlane Friends & Family accounts that I switch between frequently. I have to go back to the icon on my toolbar in order to log out. This is happening on all 3 of my computers. The weird thing is that when I use Chrome, open the web app and click the "My Account" box on all 3 computers, Dashlane works perfectly. Is there an issue that has been created by your recent update to Firefox? Please help. It's very frustrating. Thank you, Cathy

Todas as respostas (1)

more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.