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All of my saved passwords disappeared

  • 8 respostas
  • 0 têm este problema
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  • Última resposta por Kai Stephenson

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I noticed that on my laptop a few days ago I only had 12 passwords dating back to about September 2023 but previously I had had upwards of 80 saved passwords in my Firefox account. I didn’t think too much of it because all of my passwords were still available on my desktop and my mobile devices. however I checked yesterday and the same thing happened to the rest of my devices. Only 12 recently saved passwords were available. while troubleshooting I may have made the problem worse because now there are no saved passwords. Is there any way I can restore my 80+ passwords so that I don’t have to go through and reset all of them one by one which would be very time-consuming and annoying. Any help would be appreciated please please please thank you.

I noticed that on my laptop a few days ago I only had 12 passwords dating back to about September 2023 but previously I had had upwards of 80 saved passwords in my Firefox account. I didn’t think too much of it because all of my passwords were still available on my desktop and my mobile devices. however I checked yesterday and the same thing happened to the rest of my devices. Only 12 recently saved passwords were available. while troubleshooting I may have made the problem worse because now there are no saved passwords. Is there any way I can restore my 80+ passwords so that I don’t have to go through and reset all of them one by one which would be very time-consuming and annoying. Any help would be appreciated please please please thank you.

Todas as respostas (8)

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Hi Kai

Were you syncing your data with a copy of Firefox for iOS?

Útil?

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No, at least not intentionally. I was just trying to log in to something on my laptop and noticed it wasn’t autofilling my passwords

Útil?

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What devices are you using your Mozilla account on? see screenshot

Útil?

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I'm using it on my iphone, ipad, macbook pro, and desktop pc

Útil?

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Paul said

Hi Kai Were you syncing your data with a copy of Firefox for iOS?

The answer is yes.  ;-))

Útil?

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oh gotcha. so is there anything i can do?

Útil?

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Make sure to update the iOS devices to 121.1 to avoid further issues.

Útil?

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ok. so is there anything i can do to get my logins back?

Útil?

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