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Pop up widgets that are caused by virus?

  • 2 respostas
  • 0 têm este problema
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  • Última resposta por cor-el

G
G
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I keep getting these "pop up" widgets on my MacBook Air. I've tried removing them with Malwarebytes, with no success. HELP!! You can call me if necessary.

I keep getting these "pop up" widgets on my MacBook Air. I've tried removing them with Malwarebytes, with no success. HELP!! You can call me if necessary.
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James
James
  • Top 25 Contributor
  • Moderator
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They may be push notifications from the sites https://support.mozilla.org/en-US/kb/push-notifications-firefox


I moved the thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS and nobody on this support forum does direct support by phone, chat or email.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for recently installed suspicious or unknown extensions.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window