Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

missing log in and passwords after update

  • 1 resposta
  • 0 têm este problema
  • 1 visualização
  • Última resposta por Paul

office458
office458
more options

I have sync turned on for all options but everytime Firefox updates I lose all passwords and log-ins from my main Windows desktop PC, the Bookmarks are all still in place.

Log in and password infois still available on my iphone and macbook air..

How do I restore them and prevent it happening again?

I have sync turned on for all options but everytime Firefox updates I lose all passwords and log-ins from my main Windows desktop PC, the Bookmarks are all still in place. Log in and password infois still available on my iphone and macbook air.. How do I restore them and prevent it happening again?

Todas as respostas (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#