Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Lost emails from Folder and Thunderbird when trying to backup onto my computer from Thunderbird

  • 1 resposta
  • 0 têm este problema
  • 15 visualizações
  • Última resposta por Dropa

more options

I was trying to backup emails from my email a/c onto my computer through Thunderbird. After SELECTING the emails, and hopefuly CHOOSING the appropriate destination, I hit SAVE - and now the emails have disappeared altogether from Thunderbird and my email folder. Where have they gone to? and how do I get them back? How can I not make the same mistake again!!

I was trying to backup emails from my email a/c onto my computer through Thunderbird. After SELECTING the emails, and hopefuly CHOOSING the appropriate destination, I hit SAVE - and now the emails have disappeared altogether from Thunderbird and my email folder. Where have they gone to? and how do I get them back? How can I not make the same mistake again!!

Todas as respostas (1)

more options

Your email is still located on the email server. Thunderbird only download them locally it's still on the main email inbox server that is on the online email provider. You need to go to the online email provider and look for the emails on there to verify they are still there and that the email provider hasn't removed old email based on their capacity to keep old emails.