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Amazon Not Displaying Properly

  • 4 respostas
  • 4 têm este problema
  • 1 visualização
  • Última resposta por jonzn4SUSE

sdodell
sdodell
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For a few days, Amazon has not displayed properly, with black screens and other problems, see sttached. Works fine in Edge.

For a few days, Amazon has not displayed properly, with black screens and other problems, see sttached. Works fine in Edge.
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Solução escolhida

The problem has resolved on its own...I didn't do anything. Thanks for helping.

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Links to the issue you're seeing would be helpful. I just ordered something today had no issues.

Did you clear your cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Remove websites from the address bar suggestions. Make sure you know the login info because this will remove it. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Modificado por jonzn4SUSE a

sdodell
sdodell Proprietário da pergunta
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Solução escolhida

The problem has resolved on its own...I didn't do anything. Thanks for helping.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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For future troubleshooting:

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Glad to hear, now mark this as resolved and get back to shopping. Have a good day.  ;-)