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Firefox keeps crashing when it opens.

  • 4 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por chris502

chris502
chris502
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I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists. To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice. Crash reports: bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50 Hope someone can help.
Capturas de ecrã anexadas

Solução escolhida

Do you have anything like Explorer Patcher? It crashes Firefox.

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TyDraniu
TyDraniu
  • Top 10 Contributor
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Solução escolhida

Do you have anything like Explorer Patcher? It crashes Firefox.

chris502
chris502 Proprietário da pergunta
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Thanks, that confirms my hunch: I've just uninstalled that and the problem appears to be solved. Do you know if StartAllBack causes the same issue?

TyDraniu
TyDraniu
  • Top 10 Contributor
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I don't know.

chris502
chris502 Proprietário da pergunta
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That's fine, have installed StartAllBack and so far all good. Thanks for your help.