Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Cannot open Reddit in regular browsing

  • 1 resposta
  • 0 têm este problema
  • 11 visualizações
  • Última resposta por Terry

more options

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close the tab. Firefox (from what I can tell) freezes completely, the buttons to close the window and minimize it do not work either and I can only close it with task manager. I went into troubleshooting mode to try and fix it myself and it works perfectly there. I went back into regular browsing mode and disabled all my addons, but the problem happened again. After this I tried clearing my startup cache and the browser still froze. Other websites like Youtube and Twitter function normally.

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close the tab. Firefox (from what I can tell) freezes completely, the buttons to close the window and minimize it do not work either and I can only close it with task manager. I went into troubleshooting mode to try and fix it myself and it works perfectly there. I went back into regular browsing mode and disabled all my addons, but the problem happened again. After this I tried clearing my startup cache and the browser still froze. Other websites like Youtube and Twitter function normally.
Capturas de ecrã anexadas

Todas as respostas (1)

more options

Troubleshoot Mode does more than disable add-ons.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

When did the problem begin? Did it coincide with an update?