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Windows PC corrupted and data loss

  • 1 resposta
  • 0 têm este problema
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  • Última resposta por HotFudgeSunday

Westbrook Hatoge Carmichael
Westbrook Hatoge Carmichael
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Using the latest version on my 5 y/o windows laptop (as of Sept 18th) and the laptop went totally black, the system could not be booted so I went to a PC repair shop. Technician said its problem is that the SSD is too old and a new laptop is recommended.

I use Firefox since day 1 of that laptop and after a long time I forgot the password. Now I have my new PC and need data from my old Firefox account (not this one), including bookmarks, passwords and read lists.

What to do???

Using the latest version on my 5 y/o windows laptop (as of Sept 18th) and the laptop went totally black, the system could not be booted so I went to a PC repair shop. Technician said its problem is that the SSD is too old and a new laptop is recommended. I use Firefox since day 1 of that laptop and after a long time I forgot the password. Now I have my new PC and need data from my old Firefox account (not this one), including bookmarks, passwords and read lists. What to do???

Todas as respostas (1)

HotFudgeSunday
HotFudgeSunday
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https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

Have you tried the link above to reset your password? I assume you have a Firefox account and have synced. If so you should be fine following the steps above.

If not you're going to need to get some data out of that SSD. Contact someone that can do data recovery.

Hope this helps.