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judyjing.2009
judyjing.2009
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hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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If I try https://www.proctoru.com/firefox I see the same thing. There was a similar thread two weeks ago (has a screenshot, but no solution): https://support.mozilla.org/questions/1389072

I think this means that the extension was reported to Mozilla to cause problems so it is temporarily blocked until it is fixed. You might need to use Google Chrome for this test, assuming their Chrome extension is still working.

In case the company isn't aware of the problem, you may want to report it to them for the benefit of all Firefox users. https://www.meazurelearning.com/contact-us