Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi fechada e arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Unable to open Pop up

  • 1 resposta
  • 0 têm este problema
  • 4 visualizações
  • Última resposta por Terry

more options

Hi Mozilla,

Yes I did try in Safe mode and that worked until logging off and then restarting FireFox.

Since the most recent FireFox update Safe Mode no longer works.

I can still login to the site and perform some rudimentary tasks but when I want to edit/view a payment I get the error message as posted.

If I use my Tablet to login I have no problem although the Tablet uses Chrome and not Firefox.

I can try the tablet with FireFox and report back.

Is their a log file or setting list that I can send that will help.

Regards, Greg

Hi Mozilla, Yes I did try in Safe mode and that worked until logging off and then restarting FireFox. Since the most recent FireFox update Safe Mode no longer works. I can still login to the site and perform some rudimentary tasks but when I want to edit/view a payment I get the error message as posted. If I use my Tablet to login I have no problem although the Tablet uses Chrome and not Firefox. I can try the tablet with FireFox and report back. Is their a log file or setting list that I can send that will help. Regards, Greg

Todas as respostas (1)

more options

I suggest you add your post to your original question.

https://support.mozilla.org/en-US/questions/1383992