Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Emails are automatically marked as read when received

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por artonus1

artonus1
artonus1
more options

Hi Recently I have spotted a problem that every email that comes to my mailbox is automatically marked as read without opening or previewing it. The Preview panel is closed. I have tried changing the passwords to the mailbox to eliminate the possibility of other email clients marking it as read. Clicking the "Properties" on the mail folder and pressing the "Repair Folder" (marked on the attached screen) button does solve the problem and received emails are correctly marked as "Unread". But the problem continues with every new message received. The program works correctly in the troubleshooting mode. What can be a possible cause of this issue?

Hi Recently I have spotted a problem that every email that comes to my mailbox is automatically marked as read without opening or previewing it. The Preview panel is closed. I have tried changing the passwords to the mailbox to eliminate the possibility of other email clients marking it as read. Clicking the "Properties" on the mail folder and pressing the "Repair Folder" (marked on the attached screen) button does solve the problem and received emails are correctly marked as "Unread". But the problem continues with every new message received. The program works correctly in the troubleshooting mode. What can be a possible cause of this issue?
Capturas de ecrã anexadas

Solução escolhida

Using Bitdefender?

https://support.mozilla.org/en-US/questions/1346960

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solução escolhida

Using Bitdefender?

https://support.mozilla.org/en-US/questions/1346960

artonus1
artonus1 Proprietário da pergunta
more options

Yes, that's it! Haven't even thought that bitdefender could install this extension by itself.. Thank you!