Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi fechada e arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Video download helper with Firefox add-on stopped working – driving me bonkers

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por FredMcD

more options

System Linux mint 18.2 Sonya

Video DownloadHelper Version 7.4.0 Browser locale: en-US Production build Built on Tue Dec 15 2020 17:14:16 GMT+0100 (Central European Standard Time) Build options: browser=firefox

I used to be able to record mainly music from YouTube and some other sources using video download helper with the Firefox add-on.

It used to direct me sometimes to using the companion app, then at other times not.

The thing is now that it starts to record with a blue numbered disc showing. It gets almost to the end of the download, then the circle turns red and I get the following type of error messages – see below.

I also do not have the same layout on the 3 colour disc download helper button.

Updated the add-on but cannot find any specific help.

Would be very grateful for a simple fix, or complicated, that – OR, is there a better product??

Seasons greetings


Failed converting "youtube.com/watch?v=Tff9mJN-ZZU"

/opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavfilter.so.7) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavformat.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavcodec.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libvpx.so.6) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libaom.so.0)

Or this:

Could not get information from media 'youtube.com/watch?v=Tff9mJN-ZZU' from file '/tmp/vdh-176931dshEZTAKVRT.tmp'. The file might be corrupted.

{

   "file": "/tmp/vdh-176931dshEZTAKVRT.tmp",
   "stat": {
       "dev": 2065,
       "mode": 33188,
       "nlink": 1,
       "uid": 1000,
       "gid": 1000,
       "rdev": 0,
       "blksize": 4096,
       "ino": 8675517,
       "size": 1126724,
       "blocks": 2208,
       "atimeMs": 1609228877938.8481,
       "mtimeMs": 1609228984684.116,
       "ctimeMs": 1609228984684.116,
       "birthtimeMs": 1609228877938.8481,
       "atime": "2020-12-29T08:01:17.939Z",
       "mtime": "2020-12-29T08:03:04.684Z",
       "ctime": "2020-12-29T08:03:04.684Z",
       "birthtime": "2020-12-29T08:01:17.939Z"
   }

} Exit code: 1 /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavfilter.so.7) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavformat.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavcodec.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libvpx.so.6) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libaom.so.0)

System Linux mint 18.2 Sonya Video DownloadHelper Version 7.4.0 Browser locale: en-US Production build Built on Tue Dec 15 2020 17:14:16 GMT+0100 (Central European Standard Time) Build options: browser=firefox I used to be able to record mainly music from YouTube and some other sources using video download helper with the Firefox add-on. It used to direct me sometimes to using the companion app, then at other times not. The thing is now that it starts to record with a blue numbered disc showing. It gets almost to the end of the download, then the circle turns red and I get the following type of error messages – see below. I also do not have the same layout on the 3 colour disc download helper button. Updated the add-on but cannot find any specific help. Would be very grateful for a simple fix, or complicated, that – OR, is there a better product?? Seasons greetings Failed converting "youtube.com/watch?v=Tff9mJN-ZZU" /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavfilter.so.7) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavformat.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavcodec.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libvpx.so.6) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffmpeg: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libaom.so.0) Or this: Could not get information from media 'youtube.com/watch?v=Tff9mJN-ZZU' from file '/tmp/vdh-176931dshEZTAKVRT.tmp'. The file might be corrupted. { "file": "/tmp/vdh-176931dshEZTAKVRT.tmp", "stat": { "dev": 2065, "mode": 33188, "nlink": 1, "uid": 1000, "gid": 1000, "rdev": 0, "blksize": 4096, "ino": 8675517, "size": 1126724, "blocks": 2208, "atimeMs": 1609228877938.8481, "mtimeMs": 1609228984684.116, "ctimeMs": 1609228984684.116, "birthtimeMs": 1609228877938.8481, "atime": "2020-12-29T08:01:17.939Z", "mtime": "2020-12-29T08:03:04.684Z", "ctime": "2020-12-29T08:03:04.684Z", "birthtime": "2020-12-29T08:01:17.939Z" } } Exit code: 1 /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavfilter.so.7) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavformat.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavcodec.so.58) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libvpx.so.6) /opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libaom.so.0)

Todas as respostas (1)

more options