Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Microsoft 365 folders not appearing in Inbox?

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por dbingham3

dbingham3
dbingham3
more options

I am trying to use Thunderbird to transfer my emails from my Microsoft 365 (formerly Office 365) account to a new email provider. The problem I am running into is that my folders don't appear under my Inbox for my Microsoft 365 account.

I have tried adding the account then restarting Thunderbird as well as removing then re-adding the account. I have also tried just walking away in case it was just a matter of slow loading.

What can I do to fix this?

I am trying to use Thunderbird to transfer my emails from my Microsoft 365 (formerly Office 365) account to a new email provider. The problem I am running into is that my folders don't appear under my Inbox for my Microsoft 365 account. I have tried adding the account then restarting Thunderbird as well as removing then re-adding the account. I have also tried just walking away in case it was just a matter of slow loading. What can I do to fix this?

Solução escolhida

If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Solução escolhida

If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

dbingham3
dbingham3 Proprietário da pergunta
more options

sfhowes said
If the account is IMAP, right-click the account in the Folder Pane, Subscribe..., click Refresh. Can you check (subscribe) the missing folders?

You're a genius. Thank you!