Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

can't change login account

  • 1 resposta
  • 1 tem este problema
  • 17 visualizações
  • Última resposta por Paul

more options

Hi, I've got a new phone, Samsung Note 10. Migrating from a Note 8. Firefox beta is working as expected but I also downloaded the normal Firefox app. I logged in with one of my other email addresses not the one I normally use and synch on. I find now that the app won't forget the other email. I went on line from a pc and deleted the new account but the app still is trying to connect with the "other" e-mail address. Tried deleting app and reinstling but still the same issue. I guess the profile ifor the email address is held separately on the phone but I can't find it to delete it. Milvus

Hi, I've got a new phone, Samsung Note 10. Migrating from a Note 8. Firefox beta is working as expected but I also downloaded the normal Firefox app. I logged in with one of my other email addresses not the one I normally use and synch on. I find now that the app won't forget the other email. I went on line from a pc and deleted the new account but the app still is trying to connect with the "other" e-mail address. Tried deleting app and reinstling but still the same issue. I guess the profile ifor the email address is held separately on the phone but I can't find it to delete it. Milvus

Todas as respostas (1)

more options

Hi Milvus

What happens when you try to sign into your Firefox Account in Firefox for Android using the normal email address for that account?