Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

update failed... again

  • 3 respostas
  • 1 tem este problema
  • 14 visualizações
  • Última resposta por aki66

more options

It's unbelievable that a program like this have NEVER had a smooth update EVER. ALWAYS, ALWAYS, ALWAYS problems. Only tried to update now because I verified that my addons, that I will NOT go without, actually haven't been disabled in this time.

Today's problem.

Tried to allow it to update to the latest version and it downloaded and restarted the browser. It restarted the exact same version of the browser I'm trying to update. Tried restarting, updating again and again, says "restart to update" but NEVER updates the browser.

Tried downloading the installer to update myself. Installer says it's up to date. Tried starting firefox from all my shortcuts, from the start menu, and directly from the programs folder and ALL start the non-updated browser.

So, if I have an up to date version of firefox on my computer where is the new super secret location it's installed to these days?????? It's not in the program files. If the browser updates then why is there still on old version running on my computer??????

It's unbelievable that a program like this have NEVER had a smooth update EVER. ALWAYS, ALWAYS, ALWAYS problems. Only tried to update now because I verified that my addons, that I will NOT go without, actually haven't been disabled in this time. Today's problem. Tried to allow it to update to the latest version and it downloaded and restarted the browser. It restarted the exact same version of the browser I'm trying to update. Tried restarting, updating again and again, says "restart to update" but NEVER updates the browser. Tried downloading the installer to update myself. Installer says it's up to date. Tried starting firefox from all my shortcuts, from the start menu, and directly from the programs folder and ALL start the non-updated browser. So, if I have an up to date version of firefox on my computer where is the new super secret location it's installed to these days?????? It's not in the program files. If the browser updates then why is there still on old version running on my computer??????

Todas as respostas (3)

more options

Download firefox https://www.mozilla.org/en-US/firefox/new/

Depending on your version, you can check your update settings in Firefox from Options > Firefox Updates or Options > Advanced > Update.

more options

You can find the full version of the current Firefox release (70.0.1) in all languages and all operating systems here:

more options

Use this method to update

Options > Firefox Updates or Options > Advanced > Update.

or

you can uninstall your current version and download the new version