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Add-Ons get removed frequently then reappear automatically after some time

  • 1 resposta
  • 1 tem este problema
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  • Última resposta por FredMcD

Scarletti19
Scarletti19
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Hello,

I have some add-ons enabled. Frequently like in some weeks or a month, all the add-ons get automatically removed and the message that 'your added add-ons aren't supported anymore' appears. Then I go to the addons website and I see that the same add-ons are already added and just 'remove' option appears for the same add-ons.

But then when I go to my add-ons list, the same addons don't appear. After a day or restarting browser/PC, the addons then automatically appear. This time it's been a day, and I don't remember all of my old-addons. But the addons aren't appearing and it's really been a very annoying issue.

Any help on it?

Hello, I have some add-ons enabled. Frequently like in some weeks or a month, all the add-ons get automatically removed and the message that 'your added add-ons aren't supported anymore' appears. Then I go to the addons website and I see that the same add-ons are already added and just 'remove' option appears for the same add-ons. But then when I go to my add-ons list, the same addons don't appear. After a day or restarting browser/PC, the addons then automatically appear. This time it's been a day, and I don't remember all of my old-addons. But the addons aren't appearing and it's really been a very annoying issue. Any help on it?

Solução escolhida

There was a certificate issue involving the add-ons. Firefox version 66.0.4 May 5, 2019 fixes the add-on certificate issue.

It may take a little longer for beta versions.

https://support.mozilla.org/en-US/questions/1258165#answer-1218833 fixed the issue for my v54.

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FredMcD
FredMcD
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Solução escolhida

There was a certificate issue involving the add-ons. Firefox version 66.0.4 May 5, 2019 fixes the add-on certificate issue.

It may take a little longer for beta versions.

https://support.mozilla.org/en-US/questions/1258165#answer-1218833 fixed the issue for my v54.