Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Save Passwords option keeps getting reset

  • 3 respostas
  • 1 tem este problema
  • 14 visualizações
  • Última resposta por McCoy

more options

Win 7 SP1, Firefox 64.0

On 2 or more occasions in last month, after wondering why no offer to save a password, did the usual Options>Privacy & Security. In each case "Ask to save logins and passwords for websites" is UN-checked. So I check the box and some time later, offer to save password stops.

I also noticed now I allegedly have lots of saved logins. That's great except a number of the saved logins do NOT populate sign-in on the website.

Thanks for any suggestions to fix this problem.

Win 7 SP1, Firefox 64.0 On 2 or more occasions in last month, after wondering why no offer to save a password, did the usual Options>Privacy & Security. In each case "Ask to save logins and passwords for websites" is UN-checked. So I check the box and some time later, offer to save password stops. I also noticed now I allegedly have lots of saved logins. That's great except a number of the saved logins do NOT populate sign-in on the website. Thanks for any suggestions to fix this problem.

Todas as respostas (3)

more options

I have my password saves and they don't vanish like yours. And I am using ff64 with Windows 10 pro. I think it might be more related to your security software scrubbing clean any logins.

Modificado por WestEnd a

more options

Thanks for quick reply - a bit baffling that some "saved" logons work, some don't. Boston Globe works, Home Depot doesn't. Hmmm

more options

Hello fredwehr,

Your system details show that you have RoboForm Password Manager installed - would you please disable it and see if that will make a difference  ?

You could also check the value of the preference "signon.rememberSignons" on the "about:config" page :

Type in the address bar about:config and press Enter

Then type in the search bar signon.remember and look for the above mentioned pref. If you have to change the value, then close and restart Firefox.