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Unable to open app

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta por Chris Ilias

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Cannot get app to open. Will not accept my password or user name

Cannot get app to open. Will not accept my password or user name

Solução escolhida

Hi Shell58, Firefox for iOS does not require a password for you to open it. Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.
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Try to log in with your USERNAME.

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Solução escolhida

Hi Shell58, Firefox for iOS does not require a password for you to open it. Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.