Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

video downloaded with latest video downloadhelper is jerky and not smooth when playback

  • 4 respostas
  • 2 têm este problema
  • 22 visualizações
  • Última resposta por FredMcD

more options

Hi, I am running the latest version of the Firefox and Video DownloadHelper. Since the Video DownloadHelper was updated with companion app, all videos downloaded are very jerky and not smooth when playback. This issue has persisted for quite some time and no update of it has every resolved the issue. Could anybody offer help and suggestion how can I mitigate the problem? Thanks.

Hi, I am running the latest version of the Firefox and Video DownloadHelper. Since the Video DownloadHelper was updated with companion app, all videos downloaded are very jerky and not smooth when playback. This issue has persisted for quite some time and no update of it has every resolved the issue. Could anybody offer help and suggestion how can I mitigate the problem? Thanks.

Todas as respostas (4)

more options

Please provide a link to the Video DownloadHelper you are using. Several use this name.

Does this happen all the time, sometimes, once in a while? Many websites, some, a few?


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

more options

Hi FredMcD, thanks for the reply. This issue happens all the time, every videos downloaded using video downloadhelper ever since it was updated with companion app showed the jerky playback problem. So far I only download video from one frequented streaming site, but the playback of video downloaded from the site used to be smooth until the update.

more options

FredMcD said

Please provide a link to the Video DownloadHelper you are using.
Several use this name.
more options

Have you contacted Video DownloadHelper support?