Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

After reset firefox, lost all bookmarks. Restore bookmarks is failing, what to do?

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por cor-el

PMPG
PMPG
more options

Restore bookmarks says " Unable to process the backup file". Lot of data is lost and also there were no mention of bookmarks will be lost. :( . Please help is getting my data.

Restore bookmarks says " Unable to process the backup file". Lot of data is lost and also there were no mention of bookmarks will be lost. :( . Please help is getting my data.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can happen when the places.sqlite file in the profile folder is corrupted.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.