Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Still redirected to old library proxy even though I deleted it

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

jeanhuguet
jeanhuguet
more options

Hello,

Even though I have changed my proxy settings and deleted my old university library one (and replaced it with my new one), I keep being redirected automatically to the old one when using my new library website.

This happens no matter which option I choose in Advanced - Network - Connection - Settings. Even checking the "no proxy" option still redirect me to the old proxy page.

I cleared all history and cache many times and restarted the computer several times (I've been dealing with this for a quite a while actually).

I attached the image of the setting with my new proxy. I don't see anywhere else the old proxy could be hidden. Please help. Many thanks.

Hello, Even though I have changed my proxy settings and deleted my old university library one (and replaced it with my new one), I keep being redirected automatically to the old one when using my new library website. This happens no matter which option I choose in Advanced - Network - Connection - Settings. Even checking the "no proxy" option still redirect me to the old proxy page. I cleared all history and cache many times and restarted the computer several times (I've been dealing with this for a quite a while actually). I attached the image of the setting with my new proxy. I don't see anywhere else the old proxy could be hidden. Please help. Many thanks.
Capturas de ecrã anexadas

Todas as respostas (2)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the network.http.* prefs on the about:config page.

You can also check if you have a user.js file in your profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

You can check for problems with preferences. Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.