Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

I was unaware that REFESHING my Firefox BROWSER would WIPE everything away

  • 1 resposta
  • 1 tem este problema
  • 13 visualizações
  • Última resposta por Scribe

more options

My Firefox continued to freeze up /...and corrupt files from Norton anti-virus protection. So I opted to refresh my firefox -which WIPED all my history all my bookmarks and ALL MY SAVED PASSWORDS

WTF ...with out warning that EVERYTHING was going to wiped clean

My Firefox continued to freeze up /...and corrupt files from Norton anti-virus protection. So I opted to refresh my firefox -which WIPED all my history all my bookmarks and ALL MY SAVED PASSWORDS WTF ...with out warning that EVERYTHING was going to wiped clean

Todas as respostas (1)

more options

Hi, sorry about that, it shouldn't happen of course. So first try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.

If that doesn't help, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

For bookmarks only, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not and for other data, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!