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Firefox crashes

  • 1 resposta
  • 2 têm este problema
  • 7 visualizações
  • Última resposta por FredMcD

Gimble
Gimble
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Crash/Report ID: bp-40afa6a4-ab2c-4845-a7d1-990eb2160113

Hello,

The crashes that I have been experiencing of late have only started occurring since the latest update to FF, prior to that I have had no issues in spite of the heavy strain I put on the browser.

I have carried out a refresh which did not make any difference and I have also restarted in Safe Mode which also made no difference, following both steps I left the browser running and did not use it for any browsing activity barring visiting the health report and the troubleshooting guide which once read I would leave the browser alone completely to just sit in the background so it would appear that it is crashing completely of it's own accord.

Regards, Alan

Crash/Report ID: bp-40afa6a4-ab2c-4845-a7d1-990eb2160113 Hello, The crashes that I have been experiencing of late have only started occurring since the latest update to FF, prior to that I have had no issues in spite of the heavy strain I put on the browser. I have carried out a refresh which did not make any difference and I have also restarted in Safe Mode which also made no difference, following both steps I left the browser running and did not use it for any browsing activity barring visiting the health report and the troubleshooting guide which once read I would leave the browser alone completely to just sit in the background so it would appear that it is crashing completely of it's own accord. Regards, Alan

Solução escolhida

Signature NS_ProcessNextEvent

System Memory Use Percentage 92

Rooksbas.DLL = Windows

RapportGP.dll = Rapport@ Trusteer Ltd

RapportUtil.dll

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Disable / update Rapport

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

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FredMcD
FredMcD
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Solução escolhida

Signature NS_ProcessNextEvent

System Memory Use Percentage 92

Rooksbas.DLL = Windows

RapportGP.dll = Rapport@ Trusteer Ltd

RapportUtil.dll

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Disable / update Rapport

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding