Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

My bookmarks and passwords are lost. Is there a way to retrieve them?

  • 3 respostas
  • 2 têm este problema
  • 14 visualizações
  • Última resposta por FredMcD

more options

My HDD died suddenly, and I was forced to install OS on a new drive. After installing firefox and signing in into sync, I discovered that none of the bookmarks nor the passwords are there anymore. I really need them! is there any way to retrieve them?

My HDD died suddenly, and I was forced to install OS on a new drive. After installing firefox and signing in into sync, I discovered that none of the bookmarks nor the passwords are there anymore. I really need them! is there any way to retrieve them?

Todas as respostas (3)

more options

If had synced your data with firefox sync,you can recover them

more options

Sync was working for more than an year, but I can't find anything. Is there anywhere I have to look/click or it have to be an automatic recover after signing in? If it is automatic, than it just doesn't work for some reason.

more options

Unless you got the data from your old hard drive, or a backup somewhere . . . . . . .