Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I can not longer download my email from Office 365. It stopped working on March . What can I do?

  • 1 resposta
  • 1 tem este problema
  • 8 visualizações
  • Última resposta por Toad-Hall

Roberst
Roberst
more options

No changes were made to Thunderbird. I now get a "connection refused" message when I try to download email. I tried reloading Thunderbird with no luck. I also deleted my saved passwords and now do not get a prompt for my password.

No changes were made to Thunderbird. I now get a "connection refused" message when I try to download email. I tried reloading Thunderbird with no luck. I also deleted my saved passwords and now do not get a prompt for my password.

Todas as respostas (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

This could be due to your Firewall blocking Thundrebird.

Example: I use Norton Anti-Virus/Firewall. Sometimes, after an update, Norton still thinks it can allow only the previous version. 

I then have to close Thunderbird and access Norton.

Settings > Network > Smart Firewall > Program Rules Locate Thunderbird and set to 'Allow' On one occassion, I have had to block, ok and then reset to Allow.

If you use another Firewall/Anti-virus program, then there will be similar settings. So check this first.