Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

contacts list will not appear

  • 2 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de fleurderose

more options

When I try to check my contacts list or when I try to send an e-mail, no contacts show up. I've not had this problem before, I'm using Windows 10. I use hotmail as my e-mail provider and can access my contact list by using another search engine. Help!

When I try to check my contacts list or when I try to send an e-mail, no contacts show up. I've not had this problem before, I'm using Windows 10. I use hotmail as my e-mail provider and can access my contact list by using another search engine. Help!

Todas as respostas (2)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

more options

I followed the above directions, however it didn't help.