Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I add an email address to my safe list to stop its emails being sent to spam?

  • 2 respostas
  • 4 têm este problema
  • 14 visualizações
  • Última resposta de BrianLB

more options

Many of my regular emails are being sent direct to the spam or junk folder when they are not spam and have no spam characteristics. Where can I find my list of safe email addresses and add to it the email addresses of these emails?

Many of my regular emails are being sent direct to the spam or junk folder when they are not spam and have no spam characteristics. Where can I find my list of safe email addresses and add to it the email addresses of these emails?

Solução escolhida

Thanks, Sashoto. Of course: silly of me. I have now added the relevant email addresses to the safe lists in Gmail and Outlook, which I hope should do the trick.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Hello Brian, are you using Mozilla Thunderbird? If not then it will be better if you ask the question on the email provider / email client's forum.

more options

Solução escolhida

Thanks, Sashoto. Of course: silly of me. I have now added the relevant email addresses to the safe lists in Gmail and Outlook, which I hope should do the trick.