Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

account emails

  • 2 odpowiedzi
  • 8 osób ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od nicholas.thayer

thomson91400
thomson91400
more options

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Wszystkie odpowiedzi (2)

Wengro
Wengro
more options

I have the EXACT SAME issue. Received the email about the change from Firefox accounts to Mozilla accounts to the original email address the account was created with, not the updated/new/current email address connected to the account. I updated the email address on the account almost 3 MONTHS ago!

nicholas.thayer
nicholas.thayer
more options

Exactly the same problem here. I have not used the old email address in YEARS. There is no reason for Mozilla to still have it, let alone use it. This is honestly shocking. Mozilla, please fix this.