Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Thunberbird 102.4.0 Blank Screen on startup

  • 1 odpowiedź
  • 0 osób ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od shamit

more options

Running TB 102.4.0 on Windows 10 off a SSD drive. System was running fine this morning but when I started TB in the afternoon I have a blank screen as attached. Top menu items are displayed but cannot access Tools > Account Settings or Settings. Tried restarting in Safe Mode but no change. Deactivated Anstivirus (Kaspersky) but no change either. Looked and saw this has happened to other people but cannot replicate any of the solutions. Error console message attached. Cannot access More Troubleshooting Mode. Messages are downloading but I cannot see them - but they are no longer on the server. Only File Menu item that works is Write Message.

Appreciate any feedback.

Running TB 102.4.0 on Windows 10 off a SSD drive. System was running fine this morning but when I started TB in the afternoon I have a blank screen as attached. Top menu items are displayed but cannot access Tools > Account Settings or Settings. Tried restarting in Safe Mode but no change. Deactivated Anstivirus (Kaspersky) but no change either. Looked and saw this has happened to other people but cannot replicate any of the solutions. Error console message attached. Cannot access More Troubleshooting Mode. Messages are downloading but I cannot see them - but they are no longer on the server. Only File Menu item that works is Write Message. Appreciate any feedback.
Załączone zrzuty ekranu

Wybrane rozwiązanie

Somehow solved the issue - by fluke Deleted the file global-message-db.sqlite and that sorted the issue out.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (1)

more options

Wybrane rozwiązanie

Somehow solved the issue - by fluke Deleted the file global-message-db.sqlite and that sorted the issue out.