Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

2FA setup - backup code not accepted

  • 2 odpowiedzi
  • 0 osób ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od marcelou

marcelou
marcelou
more options

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere. Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?
Załączone zrzuty ekranu

Zmodyfikowany przez marcelou w dniu

Wybrane rozwiązanie

You only need one 10-byte code of the many recovery codes you have saved.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Wybrane rozwiązanie

You only need one 10-byte code of the many recovery codes you have saved.

marcelou
marcelou Zadający pytanie
more options

Ohhh yes! Thank you very much :)