Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can send 1 or 2 messages, then it crashes and I have to close and start again.

  • 2 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av Wayne Mery

more options

I have had to take Windows 8 and have recently downloaded Thunderbird. When I start, it functions fine. However, after responding to two or more emails the systems crashes and tells me that Mozilla doesn't react. When I then close the application and restart it will allow me again to send several mails, when it will crash again. It doesn't seem to have a problem with the receiving of the mails. Thank you very much for your help,

I have had to take Windows 8 and have recently downloaded Thunderbird. When I start, it functions fine. However, after responding to two or more emails the systems crashes and tells me that Mozilla doesn't react. When I then close the application and restart it will allow me again to send several mails, when it will crash again. It doesn't seem to have a problem with the receiving of the mails. Thank you very much for your help,

All Replies (2)

more options

What is your anti-virus software? Note, there is a difference between crashing and hanging.

more options

Ana, has your crashing stopped?