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Firefox account password

  • 1 antwoord
  • 1 heeft dit probleem
  • 14 weergaven
  • Laatste antwoord van AgnesRM

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Whilst updating/checking my list of user names and passwords I find that my record shows a 12 digit password for my Firefox account. However, I see when accessing my account that there is a 18 digit password created in 2018. I can find no record of having set this up. I have not had to use it since the browser opens automatically. So I need to reset my password in case I need to use it. But I note this might remove all my bookmarks and password records unless I have a recovery code. But to obtain this code I need to enter my password, which I do not have! Must I risk having to re-establish all my bookmarks and passwords or is there an alternative solution Many thanks

Whilst updating/checking my list of user names and passwords I find that my record shows a 12 digit password for my Firefox account. However, I see when accessing my account that there is a 18 digit password created in 2018. I can find no record of having set this up. I have not had to use it since the browser opens automatically. So I need to reset my password in case I need to use it. But I note this might remove all my bookmarks and password records unless I have a recovery code. But to obtain this code I need to enter my password, which I do not have! Must I risk having to re-establish all my bookmarks and passwords or is there an alternative solution Many thanks

Alle antwoorden (1)

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Firefox account is not required for using the Firefox browser. As you say, the browser just opens. A Firefox account lets you post to the support forum, and can be used to save/sync your bookmarks and saved passwords between multiple devices. If you have not used the Sync function you can probably just ignore that old password.