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Why does it take several minutes to download 35 kb of info?

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  • 2 have this problem
  • 10 views
  • Last reply by Wayne Mery

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Thunderbird tells me there are no new messages, but mail washer shows several messages are waiting to be downloaded. When I check for new messages it says it's connecting but doesn't download for sometimes 8 minutes. This makes Thunderbird useless for business. How do I or you correct this significant problem?

Thunderbird tells me there are no new messages, but mail washer shows several messages are waiting to be downloaded. When I check for new messages it says it's connecting but doesn't download for sometimes 8 minutes. This makes Thunderbird useless for business. How do I or you correct this significant problem?

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Who is your network provider? And your mail provider?

In addition to answering the above, ... Start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?