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Account Verification

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I am unable to verify my account via email as either the verification email never arrives or if I use this link

https://support.mozilla.org/en-US/users/resendconfirmation

or this link

https://accounts.firefox.com/signup

The email bounces back / is rejected by your server. Is there an additional way to verify my account so I can sign in / sync? Regards,

The email address is e.denton@outlook.com

I am unable to verify my account via email as either the verification email never arrives or if I use this link https://support.mozilla.org/en-US/users/resendconfirmation or this link https://accounts.firefox.com/signup The email bounces back / is rejected by your server. Is there an additional way to verify my account so I can sign in / sync? Regards, The email address is e.denton@outlook.com

All Replies (1)

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See attached image of error. I have tried to complete the sign up process using Windows 7 and Windows 10, on Chromium, Firefox and IE 8, 9, & 11, plus Edge.