Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Why the "Import Data from Another Browser" option cannot be chosen

  • 1 balasan
  • 2 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh the-edmeister

Maia_Maia
Maia_Maia
more options

I click on History on the menu, then, Show All History option, a new window appears called Library. I click on the button: 'Import and Backups', a drop down menu appears with the option 'Import Data from Another Browser'; however, this option in my browser is light gray, i.e. I cannot choose it. Why?

I click on History on the menu, then, Show All History option, a new window appears called Library. I click on the button: 'Import and Backups', a drop down menu appears with the option 'Import Data from Another Browser'; however, this option in my browser is light gray, i.e. I cannot choose it. Why?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Are you in the Private Browsing mode when you try that Import menu item?

http://support.mozilla.com/en-US/kb/Private+Browsing