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Cursor duplicates on my screen when I scroll
When I scroll up and down using my mouse on the laptop, the scrolling cursor stays on my screen. After a few hours I have around 15 scrolling cursors stuck on my screen. They are still there when I use other applications, the only way to remove them is to restart my laptop. I have windows 7 and the latest version of firefox.
Penyelesaian terpilih
Not giving up just yet .....
Please take a look at this thread (last updated July 15, 2019)
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You should try to uninstall and reinstall Firefox, let me know if it fixes.
Unfortunately it didn't work.
You can try to disable hardware acceleration in Firefox.
- Options/Preferences -> General: Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available" - https://support.mozilla.org/en-US/kb/performance-settings
Close and restart Firefox after modifying the setting for changes to take effect.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
Hello Amy,
Would you please take a look at this thread and see if the solution there will work for you as well :
https://superuser.com/questions/741105/the-scroll-wheel-icon-gets-stuck-on-the-screen-in-window-7
Thanks for the help. The first option didn't work but since this is a work laptop I cannot check for updates. Could this be because I am using windows 7 and it has the option to upgrade to windows 10?
We posted at the same time - have you checked my post yet ?
Did you try to disable hardware acceleration in Firefox ?
Diubah
Hi McCoy, changing the mouse settings didn't work for me, although seems to have made it less frequent. Cannot open regedit because of work computer restrictions.. I guess I will have to take it to IT. Thank you for the help.
Hi Cor-el, yes I did that but didn't seem to work for me.
Penyelesaian Terpilih
Not giving up just yet .....
Please take a look at this thread (last updated July 15, 2019)
Is this only happening with the auto-scroll mouse pointer that opens with a middle-click or also in other cases?