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Why doesn't clicking on "+ Open a New Tab" open a new tab?

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by KayakJim

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Clicking on the plus sign at the top of the page at the right end of the open tabs used to open a new tab. It doesn't anymore. How do I open new tabs????

Clicking on the plus sign at the top of the page at the right end of the open tabs used to open a new tab. It doesn't anymore. How do I open new tabs????

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Turns out it was the "Ask Toolbar" extension that was causing the proble. Thanks!