Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Transfer emails from old hard drive

  • 7 replies
  • 2 have this problem
  • 43 views
  • Last reply by christ1

more options

I have the profile folder from an old email account and want to try and open it using an install of thunderbird on a new system.

Ideally I'd have just opened them when booting the old hard drive, but for some reason it won't boot properly (as soon as it starts to book all the USB devices power off).

Because it's just the profile folder, and not an exported or backed up file, I can't seem to get anything in the new install of Thunderbird to recognise the folder. I think all the data will be there (the file is a few Gb), I just need to be able to read it.

I've tried the methods listed already in the support pages, but they seem to require you to have pre-emptively exported the profile or have something installed on the old hard drive to facilitate the transfer.

Any help is massively appreciated

Cheers,

-Will

I have the profile folder from an old email account and want to try and open it using an install of thunderbird on a new system. Ideally I'd have just opened them when booting the old hard drive, but for some reason it won't boot properly (as soon as it starts to book all the USB devices power off). Because it's just the profile folder, and not an exported or backed up file, I can't seem to get anything in the new install of Thunderbird to recognise the folder. I think all the data will be there (the file is a few Gb), I just need to be able to read it. I've tried the methods listed already in the support pages, but they seem to require you to have pre-emptively exported the profile or have something installed on the old hard drive to facilitate the transfer. Any help is massively appreciated Cheers, -Will

Chosen solution

Then can you mark the thread as 'Solved' please? Thank you.

Read this answer in context 👍 0

All Replies (7)

more options

(I can open the files using notepad and can see the emails, but it's a pain trying to view them that way, anyone have any advice on how to view these in the manner in which an email client would?)

more options

Not sure what support pages you looked at. There is no such thing as exporting a profile, and there is no need for it either. Follow these instructions: http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

more options

But profiles are perfect for this. You don't need to import. Just copy the old profile from your old HDD over Thunderbird's new profile.

https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

If you already have things in the new profile you want to keep, then it's a bit more complicated. I'd install the biggest profile then import the mailboxes from the smaller one, using https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

Another tack is to copy the old profile in as a second profile, and use Thunderbird's profile manager to choose between them. But this makes your profiles mutually exclusive and combining material from one into the other is very hard.

https://developer.mozilla.org/en/Profile_Manager

more options

Thanks for the responses guys, it's 2 am here so I'll give it a bash first thing tomorrow!

This was what I had followed: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Manual transfer required backing up the files (though is simply taking the folder enough?)

I tried the import-export-tools add on, but I couldn't figure out how to import the user profile / folder.

I had tried using the profile manager but for some reason it refused to even show the old folder.

Not too worried about any other email accounts, I can just make a temporary windows user and load it in there :)

Thanks again!

more options

What I think you need to know is that windows hides the folder.

Start by telling windows to show hidden files and folders. See http://windows.microsoft.com/en-au/windows/show-hidden-files#show-hidden-files=windows-7. You old drive will not have an appdata (if our using Windows 7) folder that was not visible to explorer or search. Locating the Thunderbird folder in that is not difficult I am sure.

Now if you do not have an existing Thunderbird installation with mail in it. do the following.

NOTE your copying from and to folders with the same names. It is easy to become confused and do it backwards (Boy is is easy). Perhaps a interim copy should be made as a backup before you start.

This will delete any existing Thunderbird data mail settings etc so do not do it if you already have mail in a newly installed Thunderbird post back for alternate instructions.

Make sure Thunderbird is not running. In the start menu type %appdata% to load a windows explorer in the current drives appdata folder. Delete any Thunderbird folder in appdata on your new drive Drag the old Thunderbird folder to the appdata on your new drive Start Thunderbird Everything should be go.

more options

When first reading that, I was worried something might be wrong with my backup, because that's exactly what I had done (prior to posting here).

Then I had another nose around, in the AppData folder there were two Thunderbird folders, one in AppData/Local and one in AppData/Roaming.

Originally hadn't noticed the Thunderbird folder in Roaming (I had only replaced the one in Local).

I'm such a Win7 newbie!

Thank you so much everyone, your time is massively appreciated!

All the best,

-Will

more options

Chosen Solution

Then can you mark the thread as 'Solved' please? Thank you.