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I can't access my email account

  • 2 replies
  • 6 have this problem
  • 22 views
  • Last reply by cor-el

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I just created my email address:X@gmail.com. When I try to open gmail, it defaults to my wife's account:X@gmail.com. How can I access these accounts separately?

(Email addresses removed by Mod)

I just created my email address:X@gmail.com. When I try to open gmail, it defaults to my wife's account:X@gmail.com. How can I access these accounts separately? (Email addresses removed by Mod)

Modified by user633449

Chosen solution

You need to log out of your Wife's gmail and log into yours. http://support.google.com/mail/bin/answer.py?hl=en&answer=8154

Please update to Firefox 19 as well, your version is out of date.

Read this answer in context 👍 7

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Chosen Solution

You need to log out of your Wife's gmail and log into yours. http://support.google.com/mail/bin/answer.py?hl=en&answer=8154

Please update to Firefox 19 as well, your version is out of date.

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Try to clear the cookies from Google (Gmail).

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"