Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to upgrade from 3.6 to 7 (8 does not work with Ancestry) how do I do it?

  • 2 replies
  • 7 have this problem
  • 13 views
  • Last reply by peterjday

more options

Says it all really. I use the Ancestry website a lot. Reports say that Ancestry is not compatible with Firefox 8. The images cannot be downloaded. Ancestry clains to be compatible with Firefox 7. So I want to upgrade from 3.6 to 7

Says it all really. I use the Ancestry website a lot. Reports say that Ancestry is not compatible with Firefox 8. The images cannot be downloaded. Ancestry clains to be compatible with Firefox 7. So I want to upgrade from 3.6 to 7

All Replies (2)

more options

Ask Ancestry when they plan on fixing their image upload for Firefox 8, as Firefox 9 is scheduled to be released on Tuesday.

more options

So Ancestry fixes its website to be compatible with 8, but Firefox then upgrades to 9. What I need to know is how to upgrade to a compatible version. i.e. Firefox 7.