Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My inbox for hotmail.com is frozen. Emails show as delivered, yet I can not open them. I also can't send or forward any emails. Everything else seems to be fine. Email program works fine as long as I use Internet Explorer instead of Firefox.

  • 2 replies
  • 57 have this problem
  • 176 views
  • Last reply by solotk

more options

Inbox is frozen up. I can see the new emails listed, but they don't open. I can't send or forward any email. It works fine when I use Internet Explorer

This happened

Every time Firefox opened

Three days ago.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; .NET4.0C)

Inbox is frozen up. I can see the new emails listed, but they don't open. I can't send or forward any email. It works fine when I use Internet Explorer == This happened == Every time Firefox opened == Three days ago. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; .NET4.0C)

All Replies (2)

more options

Hello, I'm having this exact same problem since the last few days, somethings changed on how the hotmail webpage is loading, or what it's loading, as Google chrome also reports an 'Aw-Snap' webpage error.

regards

more options

I have the same problem and now Outlook2007 has stopped working too.