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  • Last reply by david

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Hello, I have the thread view off but it still groups email replies together and I have to expand each one. It also prevents emails from really being sorted by date as it will force emails from replies together under the oldest. How do I just show my emails individually as they arrived, not tied to any other email where I have to expand the original email? Especially when responses are from different people and it groups them under 1 name. Having threads turned off should have stopped them from grouping like that as it does in other email platforms. Thank you

Hello, I have the thread view off but it still groups email replies together and I have to expand each one. It also prevents emails from really being sorted by date as it will force emails from replies together under the oldest. How do I just show my emails individually as they arrived, not tied to any other email where I have to expand the original email? Especially when responses are from different people and it groups them under 1 name. Having threads turned off should have stopped them from grouping like that as it does in other email platforms. Thank you
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Chosen solution

Please check to see if you have View>Sort by> Unthreaded. This is separate from the View>thread functions.

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Chosen Solution

Please check to see if you have View>Sort by> Unthreaded. This is separate from the View>thread functions.

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Thank you David!

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You're very welcome. If you have many folders in the account, you can set them easily by first setting one folder and then replicating the settings to others. Here is a crude little video that demonstrates the steps: https://davidkirk.org/SettingDefaultFolderView.mp4