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Cannot send emails but can receive

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  • 0 have this problem
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  • Last reply by gp

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Hi,

In trying to send emails, I get the attached error messages. I first got the starttls error message so went into the edit SMTP server box in account settings and changed that to SLS/TLS and got a different error message then. In both cases I am unable to send the email. I am still receiving emails so not really sure what to do from here. Any assistance would be greatly appreciated.

Thanks

Hi, In trying to send emails, I get the attached error messages. I first got the starttls error message so went into the edit SMTP server box in account settings and changed that to SLS/TLS and got a different error message then. In both cases I am unable to send the email. I am still receiving emails so not really sure what to do from here. Any assistance would be greatly appreciated. Thanks
Attached screenshots

Modified by stickeng

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Hello

usually secured connection using TLS is done with port 587 with StartTLS, and port 465 without StartTLS. That's complicated but it's how it's done.