Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 68 is automatically downloading new headers on startup for newsgroup mozilla.support.thunderbird even though option is unchecked in settings

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Lori

more options

Ever since updating to 68, Thunderbird has been automatically downloading newsgroup headers on startup. BUT...

1. I am subscribed to mozilla.support.firefox and mozilla.support.thunderbird. It is only downloading the headers for m.s.thunderbird.

2. The box is UNchecked in settings to download any newsgroup headers on startup. It downloads them anyway.

Everything else in v.68 is working fine for me. Any ideas?

Ever since updating to 68, Thunderbird has been automatically downloading newsgroup headers on startup. BUT... 1. I am subscribed to mozilla.support.firefox and mozilla.support.thunderbird. It is only downloading the headers for m.s.thunderbird. 2. The box is UNchecked in settings to download any newsgroup headers on startup. It downloads them anyway. Everything else in v.68 is working fine for me. Any ideas?

Modified by Wayne Mery

All Replies (2)

more options

Why post here if you are subscribed to the newsgroup.

My guess is you have marked the folder for offline use.

more options

Thanks for the response, Matt!

I posted in the newsgroup a few days ago and got a few responses but none of them solved the problem. (Check the settings, make sure it's not set for offline use, try Repair Folder.) I was hoping someone here might have another suggestion.

And the folder is not marked for offline use.