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duplicate emails in sent folder

  • 1 reply
  • 2 have this problem
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  • Last reply by sfhowes

PSikes
PSikes
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I have five email accounts. The newest seems to record (save) duplicate copies of each sent email sent in the "Sent" folder. The recipient only receives a single copy. My copies and folders setting are no different than any of my other accounts. "Place a copy in Sent items on xxx email". The only thing different from my other accounts is that this email is to an outlook.office356.com server, on port 993.

I have five email accounts. The newest seems to record (save) duplicate copies of each sent email sent in the "Sent" folder. The recipient only receives a single copy. My copies and folders setting are no different than any of my other accounts. "Place a copy in Sent items on xxx email". The only thing different from my other accounts is that this email is to an outlook.office356.com server, on port 993.

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sfhowes
sfhowes
  • Top 10 Contributor
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With gmail and outlook.com or office365 accounts, and maybe some others, sent messages are automatically copied to Sent, so you should uncheck 'Place a copy in'.