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Installing Thunderbird on Macos High Sierra 10.13.4

  • 2 replies
  • 1 has this problem
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  • Last reply by Toad-Hall

Norm1812
Norm1812
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I have tried with much pain to install Thunderbird 52 on my MacOs High Sierra 10.13.4 but to no avail. When trying to auto detect email provider ... I get message "Looking up configuration: Email provider" with a continuous spinning half circle. Nothing happens . When attempting manually, message reads "Thunderbird failed to find the settings for your email account.

Am I doing something wrong here. I have been trying now for 3 days and am unable to get anywhere with any one of my 3 email accounts including hotmail.

I have tried with much pain to install Thunderbird 52 on my MacOs High Sierra 10.13.4 but to no avail. When trying to auto detect email provider ... I get message "Looking up configuration: Email provider" with a continuous spinning half circle. Nothing happens . When attempting manually, message reads "Thunderbird failed to find the settings for your email account. Am I doing something wrong here. I have been trying now for 3 days and am unable to get anywhere with any one of my 3 email accounts including hotmail.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Check: In your Firewall, which might be part of your Anti-Virus product, make sure Thunderbird is setup as an allowed program.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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General info on setting up an exisitng mail account: https://support.mozilla.org/en-US/kb/automatic-account-configuration

Info on setting up hotmail https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail