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Lycos account - Folders - Urgent

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  • 1 has this problem
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  • Last reply by christ1

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Hi, I recently created an account on Thunderbird to save all my Lycos emails on my laptop, but Thunderbird is showing only Inbox & Trash folders under my Lycos email address and Trash & Outbox under Local Folders. There are other 4 folders, which are not visible. I want to see and save all my emails in Lycos email account. Please help. Awaiting your response. Best regards, Dreamz_147

Hi, I recently created an account on Thunderbird to save all my Lycos emails on my laptop, but Thunderbird is showing only Inbox & Trash folders under my Lycos email address and Trash & Outbox under Local Folders. There are other 4 folders, which are not visible. I want to see and save all my emails in Lycos email account. Please help. Awaiting your response. Best regards, Dreamz_147

Chosen solution

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

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All Replies (9)

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Create the account in Thunderbird as IMAP and not POP.

You can Google the two protocols to see how they work and differ.

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Thanks for your response. I don't remember which option I used during the installation. How can I check it and change it, if needed?

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Go to Tools|Account Settings|<select account>|Server Settings and it tells you there.

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My missing folders are now visible. Now, I want to take a backup on my laptop ASAP. Please help. Your immediate response will be highly appreciated.

Modified by dreamz_147

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You should turn on synchronization for your IMAP folders, so that Thunderbird downloads an offline copy of all your messages. https://support.mozilla.org/kb/imap-synchronization

Depending on the size of your email archive on the server this may take a while. You can check the progress using Avtivity Manager. Tools (Alt-T) - Activity Manager

Once the download completed create a full back of your Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

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Copied the whole Profile to another location on my laptop. Now, I want check to ensure that the copy contains the complete data. Please help.

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There are tools which can compare source and destination folder. Google is your friend.

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Thank you for your help.

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Chosen Solution

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.