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ever since 2017 update i can't use online video downloader extension because download icon doesn't appear on my tool bar

  • 2 replies
  • 7 have this problem
  • 4 views
  • Last reply by CONTRA7858

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Before the 2017 update i used a video downloader extension which showed a download icon on the top right corner of the tool bar but now ever since the update my extension doesn't work. I tried uninstalling it & installing it again but it still doesn't work.

Before the 2017 update i used a video downloader extension which showed a download icon on the top right corner of the tool bar but now ever since the update my extension doesn't work. I tried uninstalling it & installing it again but it still doesn't work.

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Is this problem on Android, or on a desktop OS such as Windows, Mac, or Linux?

I notice two different extensions with similar names:

Is the issue with one of those?

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Yes, it's actually both of them that don't work and I use a Lenovo tablet